How to
pay You can use our shopping cart and make payment with a credit card. If you prefer we have an order form that can be printed and sent along with either a cheque or postal orders.
Post
& Packing For UK deliveries we use a trackable courier service as standard. This is included in the price. For international orders see below.
International orders For international orders you should contact us with details of you requirments and the delivery address, we can then provide the shipping costs. Payment must be made by cheque in Great British Pounds.
Delivery Schedule We aim to ship orders within two to three weeks of
receipt using a 48 hour courier delivery service. As these items will have to be made to order please allow upto 21 days for us to manufacture your piano stool. If payment is to be made by cheque it will not delay your order.
Unfortunately we cannot provide an exact delivery date for your piano stool. If you have any dates that you would like us to avoid please make this clear at the time of your order by e-mail. Please do this once you have received conformation of your payment. If making payment by post include a brief note informing us of these dates, thank you.
Payment
Please make all payments to EDWARD JAMES MAIL ORDER LTD. Postal orders should
be crossed for security. PLEASE DO NOT SEND CASH. Payment can also be made by credit card using our shopping cart facility. All payments are to be made in Pounds Sterling, we
cannot accept any other currencies.
This is our head office, sorry goods are not available for viewing at
this address as they are dispatched directly from our
warehouse.
Reaching Us If you need to reach us, please email us at
sales@thepianostool.co.uk; or write to us at EDWARD JAMES MAIL ORDER LTD, 94 CURZON AVENUE, BIRSTALL, LEICESTER, LE4 4AD, UK.
Please direct all questions to us via e-mail, thank you.
Privacy Policy Personal data is held under the terms of the Data Protection Act.
We do not disclose buyers' information to third parties other than our
chosen credit card clearance company.
Returns If your goods are faulty or incorrect upon receipt you must notify us by e-mail within 48 hours. We will refund or replace upon return of these goods. We cannot be held responsible for any item lost or damaged whilst being returned. Please contact us before returning any goods, they may need to be directed to the manufacture for inspection or repair. Please note we do not operate on a sale or return basis. Faulty items should be directed to the manufacturers after a period of two weeks from the invoice date. |